Política de envío
1. SHIPPING & DELIVERY POLICY
We currently only provide standard and expedited delivery to any address within the USA. However, do note that we do not deliver to PO Boxes, military and restricted areas, and all naval ports. If we open sales and delivery to other countries in the future, we will announce it on the website as soon as possible.
On the front, we deliver to the USA which our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For our delivery charges that we deliver to the USA, you may select your item proceed to the checkout page, and enter your delivery details, we will default to standard delivery to auto-calculate the delivery charges of $3 based on your given address without registration. If you need expedited shipping, you need to select expedited delivery service on the checkout page, and the delivery charges will become $10.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Deliveries
There are 2 delivery options available for customers, Standard and Expedited Delivery.
Standard Delivery – All orders are shipped by default using standard delivery, and it takes approximately 7 to 15 business days to reach you from the date of successful payment.
Expedited Delivery – Available at an additional cost on top of the standard delivery fee, express delivery will take approximately 3 to 7 business days to reach you from the date of successful payment.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
International Deliveries
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For orders to the US, you will need to pay for all import taxes yourself, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.
We currently only provide standard and expedited delivery to any address within the USA. However, do note that we do not deliver to PO Boxes, military and restricted areas, and all naval ports. If we open sales and delivery to other countries in the future, we will announce it on the website as soon as possible.
On the front, we deliver to the USA which our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For our delivery charges that we deliver to the USA, you may select your item proceed to the checkout page, and enter your delivery details, we will default to standard delivery to auto-calculate the delivery charges of $3 based on your given address without registration. If you need expedited shipping, you need to select expedited delivery service on the checkout page, and the delivery charges will become $10.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Deliveries
There are 2 delivery options available for customers, Standard and Expedited Delivery.
Standard Delivery – All orders are shipped by default using standard delivery, and it takes approximately 7 to 15 business days to reach you from the date of successful payment.
Expedited Delivery – Available at an additional cost on top of the standard delivery fee, express delivery will take approximately 3 to 7 business days to reach you from the date of successful payment.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
International Deliveries
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For orders to the US, you will need to pay for all import taxes yourself, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.